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Price: $22.99 - $21.39
(as of Jan 28, 2026 07:29:27 UTC – Details)
B07NWB7S86, The C by GE On/Off Smart Switch-Toggle adds smart bulb functionality to traditional bulbs and keeps smart bulbs smart. The classic design blends seamlessly with other toggle switches. The smart Wi-Fi switch adds out-of-home control, scheduling and scene setting to traditional bulbs. When Cync or C by GE smart bulbs are installed, the smart switch allows app or voice control even when power is turned off at the switch. Pair the Smart Switch with Cync or C by GE Smart Bulbs in other fixtures like table lamps and control your all your lights in the room from one wall switch. C by GE…, 4,
Reviewer: Nicholas Saettel
Rating: 5.0 out of 5 stars
Title: Great switch! Negative reviews are user error or ineptitude, not a problematic switch.
Review: Works great! I’m not sure why there are so many negative reviews on this switch, but I’ll chalk it up to inexperienced DIYers not knowing what they were doing. I replaced a faulty older version of this switch (still made by GE, but branded under their former lighting label “Enbrighten”). This is the 3rd time I’ve installed this model of switch to replace a broken/faulty older version and all 3 of these switches have been great right out of the box. Wire it properly, download the Cync app, and follow the setup instructions and it works perfectly. I had a hiccup with the app on one of the 3 switch installations where the app wouldn’t recognize my home’s WiFi network and it was getting stuck at that step of the setup. I closed out of the app, re-started the process, and it found and connected to my WiFi network without issue. I’ll chalk that up to an app hiccup, not an issue with the switch itself and like I said, a close and restart of the app fixed this minor hiccup. Aside from that, I’ve had zero issues with any of the 3 switches after installation. The switches also sync up with our Alexa quickly and easily via the Cync app while following the setup instructions/process and the switches work perfectly under manual switch operation and via the “smart” controls in the Cync app and via our Alexa devices and Alexa app. I’d highly recommend this switch for any house that has a neutral wire. Just wire it properly, follow the setup instructions, and enjoy a reliable and cost effective smart switch!
Reviewer: Howard
Rating: 5.0 out of 5 stars
Title: So far, so good!
Review: I was installing this to control our porch lights. I had wanted smart switches to replace a number of existing switches in our older home. However, all of the ones I had previously reviewed required the neutral wire, which we do not have. So, I was very happy to find the GE Cync which does not need it.Installation was straightforward. Only took about 15 minutes after I figured out how the existing switch was originally wired. The switch is controlling 3 LED lights on the porch. I had no issues installing, the app worked immediately, the device was added to Google Home, and I was able to control the lights by voice, through the app, through Google Home, and of course manually flipping the switch. There are other traditional non-GE Cync switches on the circuit, and everything seems to play nicely with each other.I’m very happy at this point.Update 1/9/23:I’ve installed the second switch controlling an outside light above our garage. Initially it had a 60 watt LED and using only 5 watts, was below the 15 watt required minimum and so it was flickering. I swapped for a 300 watt equivalent, 33 watt actual, and it worked fine.I set up a scene/routine to turn the porch and outside garage lights on 30 minutes after sunset, and off a few hours later. Works with no issues whatsoever.Having seen these work, becoming more familiar and comfortable with them, understanding the benefits, I ordered another 12 GE Cync switches of various flavors and will probably add more over time. Our 1960s home has many of the original switches, and it’s wonderful that we can bring it in to the modern age without much effort, even with the old wiring.Update 1/17/23I now have 12 switches installed and working well, and more received and waiting to be installed. Since I’m doing so many of these, I thought I’d pass along lessons learned that may help others.3-way works just fine. As another comment/reply mentioned, travelers aren’t needed. By default, all lights within the same grouping will be switched on/off when any of the switches in the group is toggled. Just wire each independently and handle the 3-way functionality within the app and/or Google Home.In one bedroom, we have track lighting, where there is a power adapter/injector at one end that plugs into a wall outlet controlled by a switch. The GE Cync switch works in this configuration. Don’t plug anything else in to the outlet controlled by the switch. We originally had six 60 watt equivalent LEDs in the track lighting (8.5 watt each) and the switch did not like the configuration at all through the wall outlet. I swapped out one of the LEDs for a traditional 60 watt incandescent, and it now works fine. The incandescent and five LEDs are all 60 watt soft white and you cannot tell any difference between them at all.If you have multiple switches in one room, by default, without changing any settings, using any of them manually by hand will control all of them. If you want them to be independent, then put each in its own group within the app. Within the app, all the switches in a single room can be controlled as a group (flipping the on/off toggle) or individually (click into the room and then flip the individual light). This is the same within Google Home.If you run into trouble with flickering, try using more powerful bulbs. I believe folks are seeing this so frequently because they are using LEDs and there’s really no guarantee what they are drawing, no matter what the info/spec says on the product page – most are cheap Chinese. If you’re using the switch on a single LED bulb, be aware that it’s going to need to be 150 watt equivalent if not more to get you above the 15 watts minimum. If more powerful LEDs don’t do it for you, then fall back to a lower power incandescent. If you have one switch controlling a bunch of LEDs and have issues, then change just one of the LEDs for an incandescent and it will resolve. I did this with the track lighting previously discussed as well as another location where there were only LEDs in a string.In our kitchen, we have two switches (dual gang) which are about 4 or 5 feet from the microwave. When the microwave is used, both switches lose network connectivity.If you purchased used/like new switches, the person who returned it likely tried setting up already. Out of the box, it will likely not be in setup mode when you put power on it. Hold the button or switch in the on position for at least 10 seconds and then let go, the indicator light should then flash blue for setup mode.I have found QA to be iffy. I’ve successfully installed 12 so far. I’ve returned 3. Two were “Used Very Good” and were defective. This was no fault of Amazons since these were from third-party sellers on the site. The third that was returned was new out of the box and electrically would not power the lights. So, keep this in mind, as there are lots of used ones and this should alert you to the fact that folks are returning many of these for one reason or another. Also, factor this in when you purchase – depending on the price differential, for a few extra dollars it may save hassles and headaches if you just buy new.DW ordered some Kasa smart plugs. I told her to give them to friends or family, I’ll buy the GEs so we can have it integrated with the GE app.We continue to be very happy with all of it thus far.Update 1/25/23We now have over 20 devices installed and doing well. For those asking if the switches work with fluorescent bulbs – yes, for me it is. In my garage, we have four sets of four four foot fluorescent tube bulbs – ceiling mounted shop lamps. I was unsure if the GE Cync switch would work, but I decided to try. One thing to be aware of – depending on the ballast, it may or may not work well. On three of our four sets, the switch worked fine. However on the fourth set it was making some percolating sounds and kind of flickering. I realized that a few years ago on the three working sets I had replaced the 40 year old magnetic ballasts with newer GE electronic ballasts. The fourth set still had the old magnetic ballasts. I had the replacements, just never got around to replacing. So, I took 30 minutes, replaced the old heavyweight magnetic ballasts and then all four sets work fine together on the one paddle switch. Additionally, with the fourth set, the bulbs appeared to be dim and kind of burned out. It’s now nearly impossible to get fluorescent tube bulbs. My local hardware store had LED drop in replacements, so I gave them a try, and they worked great in the shop lamps with the new ballasts as well as with the switch. No problems.
Reviewer: Savontb82
Rating: 1.0 out of 5 stars
Title: Buggy and Unreliable Junk!
Review: About 2 years ago, I purchased 11 button switches to install in my master bedroom, bathroom and closet. I already use Hue bulbs, which I love, so I didn’t actually need smart switches for my lights. However, I wanted a smart switch/app for my ceiling fan, and I decided to replace all of the other switches too so they would match visually. Cync was one of the few brands that sold a smart switch for ceiling fans, and GE has always been reliable in my experience, so I went with it. I got the fan switch, two dimmer switches and the rest just on/off button switches.The whole experience was a nightmare, from beginning to present. First, the very large switches would not fit inside our existing standard electrical boxes. We followed the instructions to get the wiring connected for the first 3 switches, and they worked when we tested them. Then we literally spent an hour trying to stuff them inside the 3-gang box. We have extra thick/stiff wiring, which made it even more difficult. But after forcing them in and putting the faceplate on, they no longer worked. So, I had to order deeper electrical boxes. This was beyond my comfort level, so we had to hire an electrician to remove the 5 old boxes, install the new deeper boxes and install all of the switches. Obviously, the expense added up to a lot more than we had initially planned.There were errors getting the switches to connect to the Wi-Fi and app. I had to repeat the setup process multiple times with nearly all of them. Even after getting them all setup, there were issues. For example, you can put multiple switches into a group so that when you turn one on or off, the others in that group turn on or off as well. I wanted each switch to work independently, so I did not initially assign them to groups. However, you have to specify rooms for each switch. I quickly realized that the rooms were acting like groups, so whenever I turned on an individual switch, all of the other switches in that room turned on as well. The only solution I found was to create a separate group for each switch. Fortunately that worked, but I had to figure it out for myself, and it seems so unnecessary.As far as functionality, the app is not great. It’s a little buggy. Once in the app, there’s usually a delay before the controls will work. If I immediately try to turn something on or off, it will not respond. I have to retry a few seconds later. Also, there are separate sections for light and fan controls, so I have to go to one place to control the ceiling fan and another place to control the lights. If I go into the “Lights” section and click on “Master Bedroom”, it will show a control for the room and individual controls for each light switch. There is no control for the fan there. Yet if I use the “Master Bedroom” control to turn on/off all of the lights in the room, it will turn on/off the fan too. So counterintuitive!The switches also randomly lose connection all the time. One switch may lose connection while the switches right next to it continue to work. The troubleshooting steps rarely work, and I usually just have to wait it out until the switch decides to connect again. Each switch has a white light ring that stays lit all the time (though you can turn it off in settings). I leave the ones in the bathroom on because they make good nightlights. When a switch loses connection, the ring glows red, whether you have the rings turned on or off. I went out of town for 3 weeks in June 2022, and when I came back one of the switches in my bedroom was glowing red. I assumed it had lost connection and was about to start troubleshooting. However, I realized the switch was working just fine. It’s now been over two years, and that switch is still glowing red, for no apparent reason. I cannot figure out how to fix it. I have tried the reset button, and reinstalled it in the app. I am furious! I lay in bed staring at that stupid red ring every night!Suddenly, today, the app required me to sign in again. It has never done this in the 2 years I’ve had it. When I entered my login info, it said “Login Failed service unavailable”. No indication of what the specific problem is. I know the password is correct, because I use a password vault to store all of my passwords. Still, I attempted to update my password using the “forgot password” option. After opening the email, clicking the link and typing in a new password, it said the password reset failed because the link expired. How could the link expire within one minute? Ridiculous! I repeated the process two more times, each time within one minute, and still got the same message. I went to their website to request customer support. Once I submitted my request, it said someone would respond in 7-10 business days! I’ve got to wait 7-10 business days to be able to control my lights? I am so done with this crappy product, and GE should be ashamed.If you only need one or two switches, you might get lucky, but among my 11 switches there are always some that aren’t functioning properly. When they are working, I appreciate the convenience of being able to control them from the app. In addition to the lights and ceiling fan, I also have switches for the exhaust fans in the bathroom. It’s nice to be able to turn those off remotely if they were left on. Overall, I regret the purchase, and after all the time and money we spent having these installed, I can’t wait to find a better alternative and get rid of them!
Reviewer: SW
Rating: 1.0 out of 5 stars
Title:
Review: No issue with the hardware. Fairly easy to set up provided you check to see if your existing wall jack has a neutral wire.The app required to make this work though is a different story. Poorly programmed. The text/font doesn’t scale with the device settings. Once the device is added into the app, it randomly disappears saying “no device found”. Links to Google OK but unable to control the device from Google Home once linked.Ended up returning.
Reviewer: enrique
Rating: 5.0 out of 5 stars
Title:
Review: Ge calidad insuperable
Reviewer: Eternaldawg
Rating: 1.0 out of 5 stars
Title:
Review: I was expecting better from GE. The device was easy to install but this is about it. Once installed I had a problem with flashing lights. Not the light on the switch but the ceiling light. Even the bulb adapter couldn’t fix the problem. Turned out that I have to use the exact same brand bulbs (I use LED) on all tree receptacles. I downloaded the software from GE and started the setup. It took forever for the phone to find the switch. Once it did things went well, for the first time at least. Once the switch was connected to the phone things started going stupid. The switch would turn the lights off for a second and then back on. When this happened the first time, the light that surround the switch changed from white to red and stayed red. The light continued to go on and off at regular interval without any input from me. Turning the switch off, waiting a few seconds, and then turning it back on didn’t do anything about the problem. The lights will stay on for a while and then go off for a second and back on again. This process happened 5 times when I was in the room.Trying to get Alexa or Google to control the unit was an exercise in futility at best. The procedure in trying to connect the unit to Google went well until I got to the place where I was asked to enter the login ID and password for the C by GE software. The site boldly refused to accept the login info, claiming that the account did not exist. The box the switch came in does indeed display that it is supposed to work with Google Assistant but getting it to connect with google is an entirely different story.Once the pairing was aborted I needed to reset the switch and start the procedure all over again. This turned out to be nothing short of a nightmare. The phone could not connect to the switch through bluetooth and many reset were required. After many hours of fooling around with this switch I ended out having to completely delete both the room and device from the C by GE app and starting all over again. Eventually I got the switch to be recognised by the C by GE app.Trying to connect the switch to Alexa was no picnic either. The instructions provided by GE were nothing more than totally erroneous. GE must not have been speaking about the same Alexa app that the Google store has because the instructions at the beginning were directing me to steps that were non existent on the app. Through trying various options I ended out where they wanted me to go and got Alexa to recognise the switch.As soon as I get myself a motion sensor switch I will return this one. I grew up trusting GE but not anymore. This item is total junk.
Reviewer: Koichi Delgado Nakamura
Rating: 5.0 out of 5 stars
Title:
Review: Para focos de LED hay que tomar en cuenta una carga mínima de 15 watts de lo contrario los focos LED encienden con un parpadeo constante, por lo que investigue, es un requisito de carga mínima recomendado por el fabricante, en mi caso puse un foco fluorescente de 19 Watts en una sección del circuito y las 3 luces LED en serie con el anterior y con esto los LED ya funcionan correctamente.
Reviewer: Edgar
Rating: 5.0 out of 5 stars
Title:
Review: Casi todos tenemos 3 cables, no 4 como en USA. Este apagador funciona también en ventiladores de techo y ahora puedo encenderlo con Alexa. Compré otro adicional al ver lo bien que funciona su app.
, Tools & Home Improvement > Electrical > Switches & Dimmers > Wall Switches > Light Switches, #CYNC #Smart #Light #Switch #Toggle #Style #Neutral #Wire #Required #Bluetooth #2..,
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