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Price: $699.99
(as of Feb 19, 2026 17:25:36 UTC – Details)
B0DSLXNLFF, Sony CRE-C20 Self-Fitting Rechargeable IP68-Rated OTC Hearing Aid with Discreet Design
The Sony CRE-C20 Self-Fitting OTC Hearing Aid offers the latest in sound technology packed in a rechargeable, discreet, modern design for improved all-day hearing. The CRE-C20’s latest technology improves access to sounds and prioritizes speech clarity while maintaining awareness of surrounding noises. This enables you to focus on conversations and still enjoy a rich listening experience. Sony, a leader in audio technology and WSA, with decades of leadership in delivering cutting-edge hearing aid…, 4.5,
Reviewer: William E Coleman
Rating: 5.0 out of 5 stars
Title: CRE C20 Review: 2 hours in and they are Awesome!
Review: CRE-C20 Review. I have been wearing the C20 hearing aids for about 2 hours now and they are great so far. Setup was easy. The hearing test was easy. I also have Apple Air Pods configured as hearing aids. With the C20, there is no jumping back and forth between apps like with Air Pod setup. Everything is done in one simple app.The C20 fit my ears much better than Air Pods, which I can never quit get to seal properly. When I get them seated properly, the Air Pods make very good hearing aids. But, the Air Pods want to come loose, squeal, turn themselves off, or fall out if I talk or chew. Therefore, I only wear them while watching TV. The C20 are so tiny! They are captured by the geometry of the ear so they don’t feel like they are going to fall out. They are so comfortable! There is no hiss or background noise. High frequency sounds that I was missing are just there. I am using the closed sleeves so far. I just left the factory installed sleeves as they were. The bundle I purchased include vented sleeves that supposedly make the users own voice sound more natural. I used the default volume setting in the app.I have been conversing with my wife, and I can hear her perfectly even when she moves to the next room. No more huh, what did you say? C20 doesn’t play music like the Air Pods, but I don’t use them for music anyway. For Blue Tooth music, get the larger Sony CRE-E10. Time will tell if I have problems with the app forgetting my settings like some other reviewers, but so far, I love my new hearing aids! Great job, Sony!
Reviewer: cwin
Rating: 1.0 out of 5 stars
Title: Left Earbud Died Within a Month, Return Window Impossible
Review: I purchased the Sony CRE-C20 Self-Fitting OTC Hearing Aids on May 5th, 2025 for my mostly deaf father. At first, they worked well: setup via the Sony self-fitting app was straightforward, the fit was comfortable, and the improvement in his hearing was dramatic. However, within the first month the left earbud stopped working entirely. Just from basic use during the day, charging at night…We followed every troubleshooting step we could find, including:Cleaning and drying the earbud and charging contacts carefullyFully charging both earbuds and ensuring correct seating in the charging caseResetting the device in the Sony Hearing Aid app and re-pairing to multiple smartphonesChecking for and installing any firmware updatesVerifying there was no physical damage (no drops, no moisture exposure, and no misuse)Consulting Sony’s official troubleshooting guide and searching online forums for additional tipsDespite all of this, the left earbud remains dead. We reached out to Sony support but were unable to resolve the issue. At $999, I expected a durable product and responsive support if something went wrong. Instead, half of the device is unusable, making it effectively worthless for my father’s needs.To make matters worse, Sony tells me to return the hearing aids through Amazon, but Amazon says the 30-day return window has passed. This rigid return policy is unacceptable for such an expensive ‘medical device’ that failed so quickly.
Reviewer: geodavky
Rating: 3.0 out of 5 stars
Title: What? Batteries aren’t replaceable!
Review: I am likely to return the CRE-C20 before the 30-day return window closes because the battery is not replaceable. Batteries have a way of going bad, which leaves you with a worthless hearing aid after the warranty expires. Sony chooses to not list warranty information on Amazon, after research it was found to be only 1 year.
Reviewer: Lee H
Rating: 5.0 out of 5 stars
Title: NO REGRETS!
Review: If you are having hearing problems, buy this! I tried others in the $300 range before buying this Sony product. They amplified an even spectrum of sound, which helped, but only a little. These Sony units are programmed by an app which tests your hearing and then makes adjustments to the spectrum where your hearing is weak and also magnifying the over all sound. It sort of fills in the missing parts of your hearing without distorting the spectrum you can already hear! NO REGRETS! I would buy these again in a heartbeat. Worth every penny!
Reviewer: Larry WA
Rating: 1.0 out of 5 stars
Title: Doesn’t work in Canada and no refunds available
Review: Vendor and amazon.com cannot / will not supply Manufacturer ID information.Without it, US customs will not allow the item to be returned for warranty or unsatisfactory operation from Canada.Vendor and amazon.com have refused to help. 2FA website link refuses Canadian verification.Claimed refund on credit card as amazon.com refuses to co-operate for refund processing.App is not available on Playstore in Canada.If have problems your purchase money is just wasted with a useless product.
Reviewer: Martin Alexander Lopez Castro
Rating: 4.0 out of 5 stars
Title: Muy buenos
Review: Le regalaron estos audifonos a mi papá, y lleva con ellos al rededor de 1 mes, son super funcionales, mi padre esta encantado…pór que no 5 estrellas, bueno por la aplicacion, a mi parecer un poco desactualizado…veo gente que se queja por que uno deja de funcionar, les quiero contar lo que nos paso a nostros despues de 4 dias de uso ya que el derecho dejo de funcionar, llamamos atencion al client de sony y nos idicaron que los auduifonos tiene un sensor en la punta y que es muy sensible, nos enviaron un video de como cambiar el filtro de color blanco, lo realizamos y efectivamente era eso, estuve investigando del caso y este sensor lo que hace es apagar por completo el audifono si le cae agua o suciedad, mi padre tenia mucha sera por lo que tapo el filtro y el sensor… a dia de hoy funcionan muy bien, cabe resaltar que dentro de la caja vienen un moton de repuestos y filtros…cuento esto porque veo que mucha gente se queja o dicen que se les apago un audifono, muy posiblemente sea el mismo caso…
Reviewer: Placeholder
Rating: 5.0 out of 5 stars
Title: Six hour charge only
Review: Works fine for the price. You might have to try a couple size buds (provided) to get them to fit right.Only last about six hours on a charge though.
Reviewer: LUIS LOPEZ BATISTA
Rating: 3.0 out of 5 stars
Title:
Review: El producto funciona bien pero la aplicación para controlar los ajustes de loa audífonos nos se puede instalar en Mexico
, Health & Household > Medical Supplies & Equipment > Mobility & Daily Living Aids > Hearing Aids, Amplifiers & Accessories > Hearing Aids, #Sony #CREC20 #SelfFitting #OTC #Hearing #Aids #Bundle #Sony,
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