Touchstone Smart Electric Fireplace-The Sideline 50 Inch Wid…

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B00H3RI32U,
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U.S. Company Since 2005 Innovation, Quality & Service

…, 4.5, Reviewer: 2sweetRating: 5.0 out of 5 starsTitle: Best electric FireplaceReview: After searching for months and returning one from a local store, I found my winner! This fireplace is not only beautiful but versatile. 1) the glass face is easy to remove but locked and very secure. Easy to remove to switch out from wood and crystal 2) WiFi was super easy to set up (fyi you need to hold the ON button down to activate the WiFi sync 3) Wood will be used in winter for a cosy feel and crystal in summer for more elegant vibes, love this! Like other have said and shown, more realistic I have seen in the market! 4) does not have the ugly orange coils when using the heater (this is a game changer) 5) the heat seemed like it was pushing out well and it seems to shoot out straight forward. It provides a great amount of heat but let’s be honest, it’s not a real fireplace. Also, the display show up when you are selecting your preferences but fades out. 6) the directions overall are very detailed, it’s like a book. 7) you can change the fire color, height of the fire, the wood color and tone of the wood color, light or dark. 8) the remote give a lot of feature including set time. 9) the APP is great and you can set up with Alexa/google. You can schedule to turn on at a specific day and time including repeat. Alexa can turn it on or off but to my understanding not the heat function. I assume for safety reasons. Overall, this is an amazing fireplace and no wonder it gets 5 stars on their website and on here. Highly recommend and it’s a great price for all the features. If you go on their website, they have a variety of styles to choose from. (Since others showed the flames here is a glimps of what the APP looks like.Reviewer: Terence McConlogueRating: 5.0 out of 5 starsTitle: Very nice unitReview: Have not installed it yet but we did test it…and it works great! Many different combinations of color and movement. More importantly it looks quite tasteful and expensive, unlike many of the cheaper versions do…this one is very sleek. You can also feel the overall quality of the components and construction. I’ve looked at many of these and this one far surpasses 90% of them. The only ones I felt were better than this one were in the 1500 to 2000 dollar range. So in short, just buy it…this unit is well worth the extra 1-200 dollars you would pay for similar less expensive units, but they look like crap. I guarantee you will love this unit! Ohhhh forgot to mention, the heater is phenomenal as well…so it’s not just “pretty” it’s also highly functional!Reviewer: Joe CourtstoneRating: 5.0 out of 5 starsTitle: Stunning unitReview: Research: I went to a local store that had a number of different fireplaces on display. I ended up ordering the touchstone as it seemed to best balance cost + asthetics. This indeed turned out to the case. The Sideline flames look better than any of the other brands I checked out. I was also very pleased that they had a 100″ available and the price is very good relative to the competition, coming in at several hundred less. Buying via Prime gave me extra piece of mind and I took out the extra warranty.Delivery: the unit was snugly strapped to a linear pallet, which preserved it from any damage and made moving it around much easier. It was sent via UPS freight and they did a good job.Installation: this is a cumbersome unit that will bode well with two people. Or if you’re like me and impatient/impetuous, I managed on my own, but I was VERY careful. One wrong move and that glass facade goes bye-bye, or you drop and ding/damage the metal housing. Installation was actually a piece of cake once I carved out the opening in the drywall.My one issue: so, as they suggested you do, and I’m glad I did BEFORE installation, I plugged the unit in to test it. At first I thought it was simulated embers crackling, but then I realized my unit is making a horrible grinding noise. I was able to peer inside and see that the “flame rod” was not attached on one end of the unit and was just kind of spinning out of its socket and scraping the metal housing. I thought it was bent, but after TouchStone customer service replied (very quickly), they gave me a supplemental guide on how to open the unit and fix the flame rod. A bit of a pain in the butt removing like 50 screws from the back of the unit, enough that was the issue. Fortunately, it was not bent, it just needed to be mounted back within the bracket/bushing. what I did note is there was no way this could have happened during shipping, nor could that have just popped out of that bracket. It was readily apparent that this was a quality control issue at the factory. So I let them know, and hey, I guess crap happens. Fortunately, it was an easy fix so I didn’t have to sending unit back or have a repair person come out. I do admit it also gave me an opportunity to really study the guts of the unit and understand how it works… I think this knowledge will bode well for maintaining the unit over the years. I noted other people’s reviews mention grinding noises and they may not have realized they had the same issue going on with a dislodged flame rod. When it’s installed and working properly, it is virtually silent (without heat on).Final installation: so once I got through the adventure above and got it installed… It looks absolutely fantastic. What I love… I think the flames are extremely realistic looking. They give you the option of putting down little bit of fake crystals, or I’m using the fake wood which actually looks really cool. I also like that there are multiple dimming options, and one of the most important reasons I chose this unit, I love the blue-only flames. So if I just wanted in regular “fireplace” mode, I just put on the orange flames. But when watching a movie it’s really cool to put it on the dim blue flames only; not too obtrusive, and a really cool look. I live in Florida, so honestly, other than maybe a few weeks out of the year at best, I won’t really be using the heat. Thus sorry I can’t comment on that aspect yet.I’ll upload pics when the project is completed and the stone ledger is installed around it.Reviewer: SaraRating: 5.0 out of 5 starsTitle: PerfectReview: Love this little unit! Great settings, decent heat out put for electric, stylish and easy to install and use! Used in a remodel to cozy up the place!Reviewer: Tim HuttonRating: 4.0 out of 5 starsTitle: Great fireplace – wall install for best applicationReview: My advice if you are retrofitting a brick fireplace is to buy with a gap all the way around the unit. I bought a 40″x26.53″ but the opening in my fireplace left very little margin. The fireplace opening is about 38″x26.” I should have gone with a 21.4″ and given myself some room to build up a lower frame.I was able to install this into a brick fireplace but it required moderate framing. This may be a lot for some users and there are no instructions for this.I like my new fireplace. This was a nice upgrade from the old 70’s glass and brass doors that came with house. The heat is nice. The fire effect is good. There are lots of colors to tune it to your liking. The price point was reasonable and it shipped earlier than initial estimates.I would recommend.Reviewer: KenRating: 5.0 out of 5 starsTitle: Really nice!Review: I love that there different sizes. Wife LOVES it! Working great so far!Reviewer: Amazon CustomerRating: 5.0 out of 5 starsTitle: We love it!Review: Great price, easy install and looks beautiful!Reviewer: Eric T HartfielRating: 5.0 out of 5 starsTitle: Easy install and nice heatReview: I have my office in my basement and it can get a bit cool in the winter. This unit puts out nice heat that helps to cut the chill. I love that I can set a timer as soon as i turn it on, so that it turns off automatically towards the end of my work day and I don’t need to worry about remembering to turn it off every evening. This was easy to install, with clear instructions on the required dimensions to frame everything. The various color options for the flames and base are cool.Reviewer: NicoleRating: 5.0 out of 5 starsTitle: Review: El efecto del fuego se ve muy real, tiene 2 temperaturas..temporizador y control remoto,el fuego puedes ponerlo naranja..azul..o combinado, fácil instalación.Reviewer: Amazon CustomerRating: 5.0 out of 5 starsTitle: Review: We have just installed this as part of a home renovation and it seems to be an excellent product. It arrived very quickly and looks very nice. It has clear instructions and was easy to direct wire it but also can be plugged in to a wall outlet. We haven’t used the heat yet and didn’t purchase it for that, just for the ambiance of a fireplace. The different flame colours and option of fake logs or crystals is nice.This company seems to have nailed the quality for a reasonable price idea.Reviewer: HecZamRating: 5.0 out of 5 starsTitle: Review: Mi cliente quedó encantado por el artículo pues superó sus expectativas y claro su presupuesto. Lo malo es que es demasiado caro y tuve problemas con la aduana porque les informaron que el precio era menor del que realmente pague por la chimenea. Casi pierdo el artículo.Reviewer: Amazon CustomerRating: 5.0 out of 5 starsTitle: Review: In todays easy access market place, there are lots of product options to choose from and a plethora of lower end price points…. But remember that the most important decision factor should NOT be the lowest price, it should be the quality of the company behind the product. Touchstone proved to me that they are a quality, customer friendly company and will be there for you if you need them. The product itself is high quality with premium fit and finish and I’m very happy with it. The project came out awesome and the unit looks super sharp. Would highly recommend these guys for your next electric fireplace purchase. Brian and the team have been great, providing lighting fast responses and very friendly attitude. They’ve made me a customer for life. Try them and I promise you will be too! Thanks again for everything guys!Reviewer: Juan P.Rating: 5.0 out of 5 starsTitle: Review: Dudaba de que se fuera a ver bien, pero la verdad, quede fascinado! se ve increíble en mi hogar, ademas, de que se puede cambiar la tonalidad, el brillo y por supuesto, la intensidad de calor! Increíblemente hermoso!Altamente recomendable! Muchísimo más barato que en Liverpool o otras tiendas departamentales que venden chemeneas de otras marcas, Home & Kitchen > Heating, Cooling & Air Quality > Stoves & Fireplaces > Fireplaces > Electric Fireplaces, #Touchstone #Smart #Electric #FireplaceThe #Sideline #Inch #Wid..,

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